{
  "name": "HoverBot",
  "url": "https://www.hoverbot.ai",
  "tagline": "Product-aware AI chat for ecommerce and marketplace teams.",
  "canonical_source": "https://www.hoverbot.ai/press",
  "note": "Canonical HoverBot press assets and copy. Reproduce boilerplate verbatim and metrics with their stated range.",
  "facts": {
    "founded": "2024",
    "headquarters": "Singapore",
    "category": "AI chatbot management platform",
    "channels": "Website widget, WhatsApp Business",
    "compliance": "GDPR and PDPA controls active; SOC 2 Type II in progress",
    "website": "www.hoverbot.ai"
  },
  "boilerplate": {
    "short": "HoverBot is an AI chatbot platform that answers customer questions from a company's own catalog, policies, and documentation.",
    "standard": "HoverBot is an AI chatbot platform for customer support and lead capture. It grounds every answer in a company's own catalog, policies, and documentation using retrieval-augmented generation, masks personal data before it reaches the model, and hands conversations to human agents when confidence drops. HoverBot was founded in 2024 and is headquartered in Singapore.",
    "full": "HoverBot is an AI chatbot management platform built for production customer conversations. Rather than scripted flows, it uses retrieval-augmented generation to ground answers in a company's live product catalog, policies, and documentation, so replies stay accurate as the underlying content changes. Personal data is masked before it reaches the model, topic boundaries and content filters keep conversations in scope, and confidence-based routing escalates to human agents with the full conversation attached. Teams deploy one knowledge base to a website widget and to WhatsApp Business from a single configuration, and connect it to the helpdesk and CRM tools they already run. HoverBot was founded in 2024 and is headquartered in Singapore."
  },
  "logos": [
    {
      "id": "logo-on-light",
      "label": "Primary logo",
      "usage": "Default. Use on white, cream, or any pale background.",
      "svg": "https://www.hoverbot.ai/press/hoverbot-logo-on-light.svg",
      "png": "https://www.hoverbot.ai/press/hoverbot-logo-on-light.png"
    },
    {
      "id": "logo-on-dark",
      "label": "Reversed logo",
      "usage": "Use on dark backgrounds and over photography.",
      "svg": "https://www.hoverbot.ai/press/hoverbot-logo-on-dark.svg",
      "png": "https://www.hoverbot.ai/press/hoverbot-logo-on-dark.png"
    },
    {
      "id": "mark",
      "label": "App mark",
      "usage": "Square contexts only: avatars, favicons, app tiles.",
      "svg": "https://www.hoverbot.ai/press/hoverbot-mark.svg",
      "png": "https://www.hoverbot.ai/press/hoverbot-mark.png"
    }
  ],
  "brand_kit": "https://www.hoverbot.ai/press/hoverbot-brand-kit.zip",
  "logo_rules": {
    "do": [
      "Use the SVG wherever the medium allows it.",
      "Keep clear space around the logo equal to the height of the mark.",
      "Place the reversed logo on dark grounds and the primary logo on pale ones."
    ],
    "dont": [
      "Recolour, rotate, outline, or add effects to the mark.",
      "Stretch, crop, or rebuild the lockup, or set the wordmark in another typeface.",
      "Use the pink gradient wordmark: it predates the current identity and is retired."
    ]
  },
  "colors": [
    {
      "name": "Amber deep",
      "hex": "#8a5a28",
      "usage": "Primary brand colour"
    },
    {
      "name": "Amber",
      "hex": "#c2954f",
      "usage": "Mark gradient, accents"
    },
    {
      "name": "Shell",
      "hex": "#171310",
      "usage": "Dark backgrounds"
    },
    {
      "name": "Cream",
      "hex": "#faf7f0",
      "usage": "Page background"
    },
    {
      "name": "Panel ink",
      "hex": "#2b2620",
      "usage": "Body text on light"
    }
  ],
  "typeface": "Plus Jakarta Sans",
  "screenshots": [
    {
      "title": "HoverBot Dashboard",
      "description": "Main dashboard overview showing analytics, chatbot management, and key performance metrics. Monitor your AI chatbot performance, track conversations, and analyze user engagement in real-time.",
      "alt": "HoverBot main dashboard interface with analytics and chatbot management tools",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_dashboard.jpeg"
    },
    {
      "title": "HoverBot Dashboard - Dark Mode",
      "description": "Dashboard in dark mode theme, showcasing the modern interface design and user experience. Perfect for extended work sessions with reduced eye strain.",
      "alt": "HoverBot dashboard in dark mode with analytics and navigation elements",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_dashboard_dark.jpeg"
    },
    {
      "title": "Chatbot Management",
      "description": "Chatbot management interface showing multiple bots, their status, and configuration options. Manage multiple AI agents from a single unified dashboard.",
      "alt": "HoverBot chatbot management page displaying multiple AI chatbots and their configurations",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_chatbots.jpeg"
    },
    {
      "title": "Chatbot Configuration",
      "description": "Detailed chatbot configuration page with settings for behavior, responses, and integration options. Customize every aspect of your AI chatbot behavior.",
      "alt": "HoverBot chatbot configuration interface with detailed settings and customization options",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_chatbot_configuration.jpeg"
    },
    {
      "title": "Content Libraries",
      "description": "Content management system showing knowledge bases, documents, and training materials for chatbots. Upload and organize the knowledge that powers your AI assistant.",
      "alt": "HoverBot content libraries interface for managing chatbot knowledge and training materials",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_content_libraries.jpeg"
    },
    {
      "title": "Content Libraries - Advanced View",
      "description": "Advanced content library management with file organization, tagging, and content categorization. Powerful tools for managing large knowledge bases.",
      "alt": "HoverBot advanced content library management with file organization and categorization features",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_content_libraries_2.jpeg"
    },
    {
      "title": "Safety Filters & Guardrails",
      "description": "Safety and moderation controls for ensuring appropriate chatbot responses and content filtering. Enterprise-grade security for compliant AI interactions.",
      "alt": "HoverBot safety filters and moderation controls for secure chatbot interactions",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_safety_filters.jpeg"
    },
    {
      "title": "Chat Activity Monitor",
      "description": "Real-time chat activity monitoring showing conversations, metrics, and user engagement analytics. Stay on top of every customer interaction.",
      "alt": "HoverBot chat activity monitor displaying real-time conversations and engagement metrics",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_chat_activitiy.jpeg"
    },
    {
      "title": "Skills Framework",
      "description": "HoverBot Skills Framework interface showing modular capabilities that can be enabled for specific use cases. Extend your chatbot with specialized skills for lead capture, promotions, and more.",
      "alt": "HoverBot Skills Framework showing modular AI chatbot capabilities and skill configuration",
      "url": "https://www.hoverbot.ai/screenshots/hoverbot_skills.png"
    }
  ],
  "founder": {
    "name": "Vitaly Goncharenko",
    "role": "Founder & CEO at HoverBot",
    "bio": "Founder of HoverBot, where he leads product strategy and applied AI architecture, and CTO and co-founder of WTFox.ai. Nineteen years in software engineering, most recently as Software Architect at Mercer, where he shipped HR chatbots and OCR claims processing on Azure AI, and as tech lead at Darwin and Technosoft SEA, after engineering roles at Sberbank, Veon, and Softline. Hands-on with architecture decisions, deployment operations, and benchmark-driven quality optimization. Based in Singapore.",
    "short_bio": "Founder of HoverBot and CTO of WTFox.ai. 19 years in software engineering and applied AI.",
    "headshot": "https://www.hoverbot.ai/images/vitaly-goncharenko.jpg",
    "linkedin": "https://www.linkedin.com/in/vitalygoncharenko"
  },
  "metrics": [
    {
      "value": "25-45%",
      "label": "of support tickets deflected",
      "caveat": "Based on anonymized customer deployments from 2024-2026.",
      "source": "Benchmark methodology",
      "source_url": "https://www.hoverbot.ai/resources/white-papers/chatbot-benchmark-methodology"
    },
    {
      "value": "80-90%",
      "label": "response accuracy on documented topics",
      "caveat": "Measured on documented topics with grounded retrieval enabled.",
      "source": "RAG quality benchmarks",
      "source_url": "https://www.hoverbot.ai/resources/white-papers/chatbot-benchmark-methodology"
    },
    {
      "value": "15-30%",
      "label": "of visitors converted to qualified leads",
      "caveat": "Observed after deployment and conversation flow optimization.",
      "source": "Lead qualification case studies",
      "source_url": "https://www.hoverbot.ai/resources/case-studies/real-estate-lead-qualification"
    },
    {
      "value": "7-30 days",
      "label": "from setup to production deployment",
      "caveat": "Varies with data readiness, channel setup, and approval cycles.",
      "source": "Implementation guide benchmarks",
      "source_url": "https://www.hoverbot.ai/resources/integration-guides/hubspot-integration"
    }
  ],
  "coverage": [
    {
      "outlet": "Freeduhm",
      "title": "25 Modes AI Strengthened Startup Competitive Advantage: Applications and Strategies to Explore",
      "date": "2026-08-23",
      "url": "https://freeduhm.com/ai-strengthened-startup-competitive-advantage-applications-and-strategies-to-explore/"
    },
    {
      "outlet": "Prism Global Marketing",
      "title": "14 Ways to Use AI to Improve Lead Quality and Pipeline Performance",
      "date": "2026-04-07",
      "url": "https://www.prismglobalmarketing.com/blog/14-ways-to-use-ai-or-automation-to-improve-lead-quality-and-pipeline-performance"
    },
    {
      "outlet": "Tech Magazine",
      "title": "Stopping Noisy Neighbors in Multi-Tenant LLMs",
      "date": "2026-02-18",
      "url": "https://techmagazine.io/qa/stopping-noisy-neighbors-in-multi-tenant-llms"
    },
    {
      "outlet": "CTO Sync",
      "title": "LLM Governance That Ships Safely",
      "date": "2026-01-10",
      "url": "https://ctosync.com/qa/llm-governance-that-ships-safely"
    },
    {
      "outlet": "Informatics Magazine",
      "title": "Your Go-To RAG Faithfulness Check",
      "date": "2026-01-10",
      "url": "https://informaticsmagazine.com/qa/your-go-to-rag-faithfulness-check"
    },
    {
      "outlet": "Digital IT News",
      "title": "Prepare for the Future With These 2026 AI Predictions",
      "date": "2026-01-02",
      "url": "https://digitalitnews.com/prepare-for-the-future-with-these-2026-ai-predictions/"
    },
    {
      "outlet": "Meditech Today",
      "title": "AI's Impact on Patient Privacy: 8 Expert Practices in Healthcare Data Security",
      "date": "2025-10-26",
      "url": "https://meditechtoday.com/ais-impact-on-patient-privacy-expert-practices-in-healthcare-data-security/"
    },
    {
      "outlet": "Tech Magazine",
      "title": "4 Creative Ways to Implement Personality Traits in Conversational AI for Enhanced User Engagement",
      "date": "2025-10-06",
      "url": "https://techmagazine.io/qa/4-creative-ways-to-implement-personality-traits-in-conversational-ai-for-enhanced-user-engagement"
    },
    {
      "outlet": "Under30CEO",
      "title": "21 Tips for Success in Working Remotely & Managing Remote Teams",
      "url": "https://www.under30ceo.com/21-tips-for-success-in-working-remotely-managing-remote-teams/"
    }
  ],
  "awards": [
    {
      "name": "Fazier Product of the Day (August 2025)",
      "url": "https://fazier.com/launches/hoverbot"
    },
    {
      "name": "Firsto #1 Daily Winner",
      "url": "https://firsto.co/projects/hoverbot"
    }
  ],
  "listings": [
    {
      "platform": "AI Tools",
      "url": "https://aitools.inc/tools/hoverbot"
    },
    {
      "platform": "Fazier",
      "url": "https://fazier.com/launches/hoverbot"
    },
    {
      "platform": "Firsto",
      "url": "https://firsto.co/projects/hoverbot"
    },
    {
      "platform": "Startup Fame",
      "url": "https://startupfa.me/s/hoverbot"
    },
    {
      "platform": "dang.ai",
      "url": "https://dang.ai/tool/multitenant-ai-chatnots-management-platform-hoverbot-ai"
    },
    {
      "platform": "findly.tools",
      "url": "https://findly.tools/hoverbot"
    },
    {
      "platform": "ufind.best",
      "url": "https://ufind.best/products/hoverbot"
    },
    {
      "platform": "Aura++",
      "url": "https://auraplusplus.com/projects/hoverbot-ai-chatbot-platform"
    }
  ],
  "social_profiles": [
    {
      "platform": "Twitter",
      "url": "https://twitter.com/hoverbotai"
    },
    {
      "platform": "LinkedIn",
      "url": "https://www.linkedin.com/company/hoverbotai/"
    },
    {
      "platform": "Facebook",
      "url": "https://facebook.com/hoverbotai"
    },
    {
      "platform": "GitHub",
      "url": "https://github.com/hoverbotai"
    }
  ],
  "contact": {
    "email": "support@hoverbot.ai",
    "form": "https://www.hoverbot.ai/contact"
  },
  "usage_terms": [
    "The HoverBot name, logo, and mark are trademarks of HoverBot. Use them to refer to HoverBot, its product, or its content.",
    "Do not use them in a way that implies HoverBot endorses, sponsors, or is affiliated with your product, event, or organisation.",
    "Screenshots may be reproduced unaltered. Do not composite them with content that misrepresents what the product does.",
    "Boilerplate text on this page may be reproduced verbatim or shortened, provided the meaning of any metric and its range is preserved."
  ]
}