Vitaly Goncharenko

Founder of HoverBot, where he leads product strategy and applied AI architecture, and CTO and co-founder of WTFox.ai. Nineteen years in software engineering, most recently as Software Architect at Mercer, where he shipped HR chatbots and OCR claims processing on Azure AI, and as tech lead at Darwin and Technosoft SEA, after engineering roles at Sberbank, Veon, and Softline. Hands-on with architecture decisions, deployment operations, and benchmark-driven quality optimization. Based in Singapore.

Writes about

• 19 years of software engineering, architecture, and engineering leadership
• Founder of two AI startups: HoverBot and WTFox.ai
• Applied AI: conversational systems, RAG pipelines, agentic workflows, and safety controls
• Enterprise AI delivery: HR chatbots and OCR claims processing on Azure AI at Mercer
• Led engineering teams of 10+ as tech lead and software architect
• Cross-industry: enterprise HR and benefits, banking, telecom, automotive, e-commerce and marketplaces
• Writes on AI chatbot architecture, agentic systems, and deployment patterns at vitaliks.me

Elsewhere

• linkedin.com
• vitaliks.me