Terms of Service

Please read these terms carefully before using our services.

Last Updated: March 15, 2025

Acceptance of Terms

Welcome to HoverBot. These Terms of Service ("Terms") govern your access to and use of the HoverBot website, platform, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you are using our Services on behalf of a company, organization, or other entity, then "you" means both you and that entity, and you represent and warrant that you are authorized to bind that entity to these Terms and that you agree to these Terms on that entity's behalf.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT ACCESS OR USE OUR SERVICES.

User Accounts

To access certain features of our Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to keep this information updated.

Account Security

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

Age Requirements

You must be at least 16 years old to use our Services. If you are under 18, you must have your parent or guardian's permission to use our Services and they must agree to these Terms on your behalf.

Service Description

HoverBot provides an AI-powered chatbot platform that allows businesses to create, customize, and deploy chatbots for customer support, lead generation, and other purposes. Our Services include:

  • Chatbot creation and customization tools
  • Natural language processing capabilities
  • Knowledge base integration
  • Analytics and reporting features
  • API access for integration with other systems
  • Customer support and training resources

Service Availability

We strive to ensure that our Services are available 24/7. However, we do not guarantee that the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

User Responsibilities

By using our Services, you agree to:

Acceptable Use

You agree not to use the Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate HoverBot, a HoverBot employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm HoverBot or users of the Services
  • To create chatbots that promote harmful, deceptive, discriminatory, or otherwise objectionable content

Content Responsibility

You are solely responsible for all content that you upload, post, email, transmit, or otherwise make available via our Services ("User Content"). This includes any content your chatbots generate based on your configuration and training data.

You represent and warrant that:

  • You own or have the necessary rights to use and authorize HoverBot to use your User Content
  • Your User Content does not violate the privacy rights, publicity rights, copyright rights, or other rights of any person or entity
  • Your User Content does not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable

Intellectual Property

HoverBot Intellectual Property

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by HoverBot, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Services for your personal, non-commercial use, or legitimate business purposes, as applicable to the type of Services you have subscribed to. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your Web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution
  • If we provide social media features with certain content, you may take such actions as are enabled by such features

User Content License

By uploading User Content to our Services, you grant HoverBot a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for the purpose of providing and improving our Services.

Feedback

If you provide us with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to HoverBot all rights in such Feedback and agree that HoverBot shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. HoverBot will treat any Feedback you provide as non-confidential and non-proprietary.

Payment Terms

Some of our Services are offered on a subscription basis. By selecting a subscription plan, you agree to pay the subscription fees as described at the time of your selection.

Billing

We use a third-party payment processor to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of the payment processor in addition to these Terms.

Subscription fees are billed in advance on a monthly or annual basis, depending on the billing cycle you select when purchasing a subscription. You authorize us to charge your payment method for the subscription fees for the initial subscription period and for each renewal period, until you cancel your subscription or we terminate it.

Free Trials

We may offer free trials of our subscription Services. At the end of the free trial period, you will be automatically charged the applicable subscription fee for the subscription plan you selected unless you cancel your subscription prior to the end of the free trial period.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. If you cancel your subscription, you may continue to use the Services until the end of your current subscription period, but you will not receive a refund for any subscription fees already paid.

We reserve the right to change our subscription plans or adjust pricing for our Services in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes will take effect following notice to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HOVERBOT, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER HOVERBOT NOR ANY PERSON ASSOCIATED WITH HOVERBOT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless HoverBot, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your User Content
  • Your use of the Services, including, but not limited to, any use of the Services' content, services, and products other than as expressly authorized in these Terms
  • Your use of any information obtained from the Services

Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services, or you may contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City of San Francisco and County of San Francisco. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

Contact Us

If you have any questions about these Terms, please contact us:

Have More Questions?

If you have any questions or concerns about our Terms of Service, our team is here to help.