System Status
All systems operational
Live availability of HoverBot production services, and the public record of incidents that affected customers.
Last checked 08 Sep 2026, 10:03 UTC
Services
Current service state
Chat API
Serves live conversations for every embedded assistant, including retrieval and human escalation.
Widget delivery
Delivers the embed script that loads the assistant on a customer website.
Dashboard
The workspace where teams configure assistants, review conversations, and manage users.
Configuration API
Backs the dashboard and the public configuration endpoints used during assistant setup.
Response times are a single measurement taken from one region at the moment of the check. They indicate reachability, not the speed a given customer experiences.
Incidents
Incident history
No customer-affecting incidents recorded.
This public record opened on 08 Sep 2026. It covers the period since that date only, and it is not a claim about availability before it.
Methodology
How this page is produced
Service state is measured by an unauthenticated request to each public surface, made from the website infrastructure, which runs separately from the production services it checks. A surface is marked operational when it answers as expected, degraded when it answers unexpectedly, and not reachable when it does not answer within eight seconds.
These checks confirm that a service is responding. They do not assert that every dependency behind it is healthy, and no uptime percentage is derived from them, because a point-in-time check cannot support one. Inside the production environment, container health checks and deployment health gates run on every release. Any incident that affects customers is published below, whichever check surfaced it.
Incidents are written by the HoverBot team and kept in version control, so each entry carries an author, a timestamp, and a reviewable change history. Updates are appended rather than rewritten. The same data is available as JSON at /api/status.
HoverBot targets a 99.9% monthly availability objective for production services. Enterprise SLA terms are available through contractual agreements. For security controls, retention, and compliance progress, see the Trust Center.
To report a problem you are seeing that is not listed here, email hi@hoverbot.ai or use the contact form.