Industry
Read article: How AI Chatbots Are Changing in 2026Turn AI chatbot challenges into opportunities
Learn from real-world case studies, technical breakdowns, and proven strategies that power high-performing AI assistants at scale.
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Technical
Read article: The Agent Layer for Chat Widgets: How to Stay Useful in an Agentic WebThe Agent Layer for Chat Widgets: How to Stay Useful in an Agentic Web
Agentic browsing means assistants will try to complete tasks on your site. Here is how to make a chatbot widget agent ready with discoverable capabilities, structured answers, and controlled actions, without UI scraping.
HoverBot Team
14 min read
Technical
Read article: Chat-to-Buy Flows for Complex Catalogs: A Technical GuideChat-to-Buy Flows for Complex Catalogs: A Technical Guide
How to build conversational commerce for products that need consultation, not search. Includes constraint matching, dynamic chip generation, compatibility engines, and the metrics that separate working implementations from demos.
HoverBot Team
24 min read
Technical
Read article: How chatbots remember: short term, long term and everything in betweenHow chatbots remember: short term, long term and everything in between
Product teams are adding memory to AI assistants to improve continuity and personalization. Memory is not a single feature but a layered system. Designed well, it lifts resolution and trust. Designed poorly, it creates drift, privacy risk and cost.
HoverBot team
12 min read
Technical
Read article: Multilingual RAG Architecture That Works in ProductionMultilingual RAG Architecture That Works in Production
A battle-tested architecture for multilingual RAG: translate at the edges, reason in one base language, and protect entities throughout. Includes chunking strategies for CJK scripts, embedding model benchmarks, and the metrics that matter.
HoverBot team
20 min read
Technical
Read article: Routing Beats Bigger Models: A Production ArchitectureRouting Beats Bigger Models: A Production Architecture
GPT-4o costs 15x more than GPT-4o-mini. Claude Opus costs 30x more than Haiku. The question is not which model to use. The question is which model to use for each request. A smart router cuts cost 70% while improving quality.
HoverBot team
19 min read
Technical
Read article: PII Masking Patterns for Customer-Facing ChatbotsPII Masking Patterns for Customer-Facing Chatbots
Seven production-tested patterns for handling personal data in LLM chatbots. Includes architecture diagrams, latency benchmarks, and the tradeoffs between stripping, masking, and vaulting PII.
HoverBot team
18 min read
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