HoverBot Team

Cross-functional team of AI engineers, product managers, and support operators building customer-facing chatbot systems in production environments. We ship weekly releases informed by production telemetry, closed-loop conversation reviews, and benchmark-driven evaluation cycles.

Writes about

• Customer support automation and intelligent routing systems
• RAG pipeline design and guardrails for regulated workflows
• Operational analytics and closed-loop quality improvement
• Multilingual NLP and entity-level PII masking pipelines
• Production deployments across e-commerce, real estate, and SaaS verticals

Elsewhere

• linkedin.com
• twitter.com
• dev.to